Archive for June, 2010

As a professional telemarketing speaker, customer service speaker, and negotiation speaker, those that aspire to this profession or that just want to be paid for their platform pyrotechnics, ask me for advice.

Recently, just such a hopeful, residing in a town with a famous prison, said to me she wants to position herself to speak for money. I gave her the standard suggestion for novices.

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But does it always come out to be true? Most of the time, but not always, there are times when you as a business person has been left in a situation where expenses and losses are more than your profits and soon you find out that you have incurred business debts.

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Dealing with Conflict

Dealing with Conflict


The Coulson family is happy doing their own bargainning in Otavalo.

 

Training is a paradox. If you train your staff, they are not just more valuable to you, they are also more valuable to your competitors. Once they have your training, maybe they will simply leave.

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To be successful in today’s world it is important to be well equipped with the Soft Skills along with the Hard Skills. Well, we all are aware of hard skills- the technical skills required to do any task or perform any role. This is what the technical degrees of today train us for. In PGDM and MBA courses like MBA in International Business we study Finance, marketing, International Business strategies etc .Engineers are trained to deal with machines .Similarly every professional course trains us for something or other.

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I’m a strong believer in using telemarketing scripts. These are pattered conversational paths that predictably and reliably lead to sales.

Professionals use scripts not because we like them. We use them because we are mature enough to appreciate that without them we’ll aimlessly wander through a desert of dialogue.

Scripts impose discipline, serving the purpose of time management. But they cannot be allowed to become lock-step monsters, making every conversation a clone of the last.

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I have lived in this townhouse for several years now with a few friends as we go through college and we all aching to have a dog as we have all had pets our entire lives, I even worked at a vet for several years. Unfortunately we have a ‘no pet’ clause in our lease. We’ve decided to try to negotiate with our property manager and therefore owner about this.

I want to hear your opinions on our plan.
We were thinking of a small to medium dog, we have a small porch and small yard with no fence as well as a balcony. We would exercise the dog across the street at the park everyday so as to keep it healthy, and tuckered out ;) . In return for our pet we want to install kick plates on all the first floor doors, contribute to the replacement of the carpets when we move out (they need replacing anyway as they are just worn out) and make a training and vaccination plan with the owner. That plan would involve providing proof that we are being more than proactive in a strict training regime with our dog with receipts and training certificates as proof as well as guaranteeing our little pup will be spayed/neutered and up on ALL vaccinations, always.

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Many consumers, upon learning that debt settlement negotiation companies are usually for-profit enterprises, decide to attempt their own debt settlement, reasoning that they can save even more by direct negotiations, cutting out the middle man in the process. While on the surface the reasoning seems valid, what ultimately counts are results. The most important consideration any debtor should contemplate is quite simply the bottom line: How much debt relief will you obtain by attempting your own debt settlement negotiation as compared to hiring a professional debt reduction company to do it for you?

While many of us have indeed attempted to perform our own debt settlement negotiations, the vast majority of us have learned the hard way that when dealing with individual debtors, creditors are absolutely inspired to not give a single inch.  You will find the occasional creditor will agree to a reduction in principle of 20 or 30 percent in exchange for paying off and closing the account.

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8 Real Estate Negotiation Tips

When buying a real estate investment property you need to be aware that negotiation plays a big part on your bottom line, or the potential profit you could make. Below are 8 great negotiation strategies that you can use when buying real estate.


1. Check if the seller is motivated to sell the property

In real estate investing, dealing with someone who does not really want to sell their property is a waste of time – you should forget about them and move on, no matter how promising the deal might look like. How to check the seller’s motivation level? It’s relatively simple: try to make an appointment. If he or she puts it off (especially if it happens a few times in a row), there is a 90% chance that the seller is not motivated to sell.

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